
1. Introduction
Chambers Compliance Advisory Group Inc. (“we”, “us”, “our”) is committed to protecting your privacy and safeguarding your personal information in accordance with applicable Canadian privacy laws, including PIPEDA.
2. Information we collect
We may collect the following information:
- Name and contact details (email, phone)
- Business information (advisor status, firm structure)
- Responses to assessments (including compliance self-assessments)
- Website usage data (cookies, analytics tools)
3. How we use your information
We use your information to:
- deliver consulting services and compliance assessments
- communicate with you (including newsletters and updates)
- provide requested resources (lead magnets, guides)
- improve our services and website functionality
4. Consent (CASL compliance)
By providing your contact information, you consent to receiving communications from us.
You may withdraw your consent at any time by replying directly to our emails with "Unsubscribe".
5. Confidentiality
We treat all advisor information as strictly confidential.
We do not share your information with insurers, MGAs, or regulators, except where required by law.
6. Third-party tools
We may use third-party platforms, including:
- Email marketing providers
- Assessment tools
- CRM and analytics tools
These providers may store data outside of Canada.
7. Data Security
We implement reasonable safeguards to protect your information against unauthorized access, disclosure, or misuse.
8. Access and correction
You may request access to or correction of your personal information at any time.
9. Cookies and tracking
Our website may use cookies and analytics tools to improve user experience.
10. Contact us
For privacy-related inquiries: Email: [email protected]